Privacy Policy

Turcy values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We collect information when you visit our website or make a purchase. This may include:

  • Personal Details: Such as your name, address, email, and phone number provided during account creation or checkout.
  • Payment Information: Necessary details for processing payments (e.g., credit card information).
     Note: Payment data is processed securely by our payment partners; Turcy does not store complete payment information.
  • Technical Data: Automatically collected data about your device and browsing. This can include your IP address, browser type, operating system, and information from cookies.

How We Use Your Information

We use the information we collect to:

  • Process Orders: Complete transactions and ship products to you.
  • Communicate with You: Send order updates, respond to inquiries, and provide customer support.
  • Improve Our Services: Analyze data to improve our website, products, and customer experience.
  • Marketing: Send promotional emails or offers if you have opted in to receive them. You can opt out of these communications at any time.
  • We do not sell or rent your personal information. Information is shared only as needed to operate our business:

  • With service providers (e.g., payment processors, shipping companies) under strict confidentiality.

  • To comply with legal obligations, such as tax or regulatory requirements.
  • To protect our rights and security.

Cookies and Tracking

Turcy uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and understand how you use our site. You can adjust your browser settings to refuse cookies, but this may affect how our website functions.

Data Security

We follow industry-standard security practices to protect your data. While we strive to safeguard your information, no online storage is completely secure. We take reasonable measures to protect against unauthorized access, but we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. If you have an account, you can log in to make changes. Otherwise, contact us and we will assist with your request.