Shipping & Delivery Policy
Turcy is committed to delivering your orders safely and promptly. This Shipping & Delivery Policy explains our shipping methods, delivery times, and other important details. Currently, we ship to addresses within India only.
Order Processing
- Orders are typically processed within 1–2 business days after payment confirmation.
- You will receive an email confirmation when your order has been shipped, along with tracking information.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5–7 business days after shipment.
- Expedited Shipping: (If available) Delivery within 2–3 business days after shipment.
Delivery times may vary depending on your location. Remote or rural areas may experience longer delivery times. If there is a delay with your order, we will notify you as soon as possible.
Shipping Charges
- Shipping costs are calculated based on order weight, dimensions, and delivery location.
- Any shipping charges will be displayed at checkout before you complete your order.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this tracking information on the carrier’s website to monitor the delivery status of your package.
Delivery Issues
If you do not receive your order within the expected timeframe, or if the order is incomplete or damaged upon arrival, please contact us immediately.
We will work to resolve the issue, which may include sending a replacement or refunding your order, as appropriate.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- We do not ship hazardous, flammable, or illegal items.
- We currently do not offer international shipping. Orders with international addresses will be cancelled and refunded.
